1. Sale of each tour will close 2 days before the tours.

2. You will receive an email from Sentosa Development Corporation on the receipt of payment of your purchase upon successful transaction. You will need to show your e-ticket to the guide to join the tour.

3. You will receive an email from Pudu Puda LLP on the confirmation of the tour upon achievement of minimum capacity 1 day before the tour. Otherwise, please contact Pudu Puda LLP directly at hello@pudupuda.com

4. ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
By purchasing a ticket for Serapong Trail, you agree to the following terms of our Assumption of Risk, Waiver of Liability and Indemnity Agreement:

a. Agreement to Follow Rules: While on the tour, I agree not to consume or transport alcoholic beverages or illegal/controlled substances. I agree to abide by and comply with all instructions and rules of Pudu Puda LLP, including any decision to limit or terminate the activity due to weather, physical capabilities or skill level of a participant, medical necessities or for any other reason. Furthermore, I understand that it is my responsibility to follow all rules and instructions without being reminded or told to do so, and that any failure on my part to follow these rules may increase the risk of serious injury or death. No refunds will be given if a participant decides to leave the activity early due to fatigue, inability to handle the terrain or for any other reason, or if a guide determines that a participant lacks the physical capability or skill to participate in some or all of the activity.

b. Acknowledgement of Risks: I acknowledge that the activity of hiking involves certain inherent risks that are associated with this tour (the “Activity”). These risks include but are not limited to the following: (1) exposure to inclement weather, including but not limited to extreme sun, heavy rain, severe or varied wind and temperature, (2) hazards including by not limited to falling rocks and uneven and/or loose terrain, (3) any injury caused by but not limited to collision with other hikers and falling on or from a hiking trail, (4) attack by or encounter with insects, animals and/or wildlife, (5) fatigue, lack of balance and dizziness, any of which may diminish reaction time and ability to perform the Activity safely. I understand that these risks may result in serious injury or death and that no amount of care, caution, instruction or expertise can eliminate this inherent danger.

c. Assumption of Risk: I agree and promise to accept and assume full responsibility for all of the known and unknown risks referenced above, including the risk of serious injury of death. My participation in this Activity is voluntary and I elect to participate in spite of these known and unknown risks.

d. Representation of Fitness: I am physically fit and do not have any medical condition that would limit or inhibit my ability to engage in this Activity. If I have any medical conditions that may affect my abilities, including but not limited to pregnancy, heart conditions, asthma, diabetes or hypoglycemia, I have disclosed my condition with Pudu Puda LLP and have taken all necessary steps to ensure that my condition will not affect my safety or the safety of others during the Activity. Furthermore, I am not under the influence of alcohol or drugs. I am capable of performing this Activity. I agree to cease my participation in this Activity immediately if I feel I am not capable of continuing. In accordance to the prevailing COVID-19 safe management measures in Singapore, I agree to withdraw my participation if I test positive for COVID-19 (whether I am symptomatic or not), if I am required to serve a Quarantine Order or Stay Home Notice on the day of the Activity, and/or appear to be unwell with cough/flu symptoms at the commencement of the Activity.

e. Waiver and Release of Liability: In consideration of the risk of injury while participating in the Activity, and as consideration for the right to participate in the Activity, I hereby release, waive, discharge and indemnify Pudu Puda LLP and their directors, employees and service providers (collectively the “Releasees”) from and covenant not to sue the Releasees or any of them for, any or all liability, claims, demands, costs, expenses, actions, or causes of action of any kind, arising out of or in relation to any and all loss, personal injury, death, damage to or loss of property, or any consequences thereof, that I may suffer as a direct result of my participation in the aforementioned Activity, including traveling to and from an event related to the Activity, except to the extent due to the gross negligence of the Releasees in the case of personal injury or death.

f. Indemnification: I agree to indemnify and hold harmless Pudu Puda LLP against any and all claims, suits or actions of any kind whatsoever for liability, damages compensation or otherwise brought by me or anyone on my behalf, including legal fees and any related costs, if litigation arises pursuant to any claims made by me or by anyone else acting on my behalf. If Pudu Puda LLP incurs any of these types of expenses, I agree to reimburse Pudu Puda LLP.

g. Authorization of and Consent to Medical Treatment: I hereby authorise any medical treatment deemed necessary in the event of any injuries while participating in the Activity. Pudu Puda LLP and/or its staff can, at my cost, arrange any emergency evacuation service as it or they deem necessary for my health and safety. In the event that I require medical care, I either have appropriate insurance, or, in its absence, agree to be financially responsible for and pay for all costs of rescue, emergency and medical services that may be incurred as a result of such treatment. I agree to provide financial reimbursement for any related costs incurred by Pudu Puda LLP.

h. Privacy Policy: By providing the information set out in this form, I agree and consent to Pudu Puda LLP collecting, using, disclosing and sharing my/our personal data provided herein as well as in their records from time to time, and disclosing such personal data to service providers, and relevant third parties for purposes reasonably required by Pudu Puda LLP to provide me with the services I am requesting.

i. Governing Law and Severability: I further agree that this Assumption of Risk, Waiver of Liability and Indemnity Agreement is intended to be as broad and inclusive as is permitted by the law of Singapore and that if any portion thereof is held to be invalid or unenforceable, that the remainder of this agreement shall, notwithstanding continue in full legal force and effect. It is governed by the laws of Singapore. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (the “SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (the "SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

5. CANCELLATION & REFUND POLICY
This tour is non-refundable. If you would like to reschedule the date of your experience, you can do this up to 72 hours before the tour starts and this must be accepted in writing by Pudu Puda LLP where alternative tour dates will be proposed. If we receive your written notice to reschedule less than 72 hours before the start of the tour, it is up to the discretion of Pudu Puda LLP whether this change can be accommodated and may result in the forfeiture of the ticket price paid if the change cannot be accommodated.

6. WET WEATHER PLAN & UNFORESEEN CIRCUMSTANCES
There will be times where the weather conditions in the great outdoors may result in alterations to the programme. This should not dampen the mood, but adds character to your adventure! However, we will advise you by 0745h if the hike will be cancelled due to adverse weather (rain with lightning warning according to the National Environmental Agency). In such an event, as well as any other event which will cause the cancellation of the tour which is beyond the control of Pudu Puda LLP (e.g. COVID-19 restrictions imposed by the government), Pudu Puda LLP has the right to reschedule your tour and will endeavour to propose several alternative dates for your consideration, which you will need to accept in writing.

7. MINIMUM PARTICIPANTS REQUIRED
There is a minimum number of 2 participants required for this tour to proceed on any given date. If this requirement is not met, Pudu Puda LLP has the right to reschedule your tour and will endeavour to propose several alternative dates for your consideration, which you will need to accept in writing. Private buy outs of the tour require a minimum participation of 1 person.

8. WAITING TIME & NO SHOWS
You are advised to be on time. Our guide will be at the meeting point 15 minutes before the start time of the tour and will wait for a maximum of 15 minutes after the start time. If you are running late, please inform the guide or Pudu Puda LLP by phone using the details provided in the confirmation email. Any late arrivals after 0915h without informing us will be considered as a no show and you will not be entitled to any refund.

9. COVID-19 POLICY
If you test positive for COVID-19, you will not be allowed to participate in our tour. You must present proof of a positive PCR or ART result in order to postpone your tour without any penalty. If you recently tested positive or received a Health Risk Notice, you may only participate in the tour if you present a negative ART result taken on the same day. If you fail to inform Pudu Puda LLP before the start of the tour, it will be considered as a no show and you will not be entitled to any refund.