Do you allow walk-ins?

Reservation is required for all YachtCruiseSG tours (except Southern Islands Speedboat Tour).
Please reserve your preferred time slot prior to your sail via Sentosa Reservation after you have made your purchase.
You will need to present your reservation confirmation before boarding.

Are there any health and age requirements?

Not recommended for expectant mothers, guest with heart conditions and those over 60.

What is the maximum capacity on board?

The maximum capacity is 16 pax excluding the Yacht Captain and Tour Guide, as per Safe Measure Management guidelines.

Is the vessel handicap accessible?

We are sorry. Our Private Yacht is not designed for wheelchairs or any other modes used for handicap mobility.

Where does the yacht dock and depart from?

Our yacht is moored at Sentosa Cove. All trips will originate from here and ends here.

Where is the pickup point?

Sentosa Cove Arrival Plaza 1, 7-Eleven (#02-12), opposite Cold Storage main entrance.
Guests are recommended to arrive 15 minutes before reporting time.
Do take note, that the bus frequency from Beach Station is every 15 minutes and the bus ride to Cove will take between 15 to 20 minutes. As there are other guests onboard, the ride will depart punctually, and no rescheduling or refunds will be extended to no shows.

Is there pre-assigned seating for my booking?

It’s a free seating basis. Once on board Our Crew will advise accordingly.

May I bring my devices on board?

Yes, you may bring your own devices but we do not take any liabilities if there’s any damage or lost of equipment while on board. Strictly drones are not allowed.

What if there’s bad weather.

This is a rain or shine ride unless in the event of thunderstorm or lightning subjected to Captain decision. The tour will be re-scheduled should the tour be cancelled due to bad weather.

Will I get wet from this activity?

Yes, there is a chance you may get wet. Do kindly bring an extra set of clothings or you may request for a poncho before boarding.

What is your cancellation/refund policy?

Our cancellation policy states that once tickets are sold/purchased they are non -refundable or transferable.