UNIVERSAL STUDIOS SINGAPORE

INSIDE THE PARK

What should I wear to Universal Studios Singapore?

For the best experience, you are advised to wear comfortable clothes and shoes. You may wish to bring along a spare set of clothes* as you may get wet at select attractions. Please be properly clothed at all times. No costumes or full-faced masks are allowed inside the park.
*Lockers are available for storage; charges apply.

What time does Universal Studios Singapore open and close?

Please check our “Plan Your Visit” page for details as operating hours vary from day to day and are subject to change without prior notice.

Will Universal Studios Singapore be closed during thunderstorms?

Outdoor attractions may close temporarily in the event of lightning risk.

 

Will I be refunded should Universal Studios Singapore be closed due to bad weather?

As Universal Studios Singapore does not close for inclement weather, tickets will be non-refundable.

 

What are the preferred methods of payment inside Universal Studios Singapore?

We accept cash, credit/debit cards, NETS, China Union Pay (CUP), Alipay, RWS Gift Vouchers, Entertainment Vouchers, Genting Dollars and Invites Dollars. However contactless payment is preferred.

Are there lockers available for rent?

Lockers are conveniently located throughout the park; charges apply. For luggage storage, you may wish to use the bigger lockers at the park entrance. Oversized luggage may be stored at the Rental Services counter for SGD35 per item during park operating hours. Free use of lockers for loose articles is available for the duration of each ride (including waiting time) at Battlestar Galactica: HUMAN vs. CYLON* and Revenge of the Mummy, after which regular charges apply.

I have lost an item. What should I do?

Please approach a team member at the location where you last left the item and ask for assistance. You can also visit the Guest Services to ask about your item(s). Resorts World Sentosa and Universal Studios Singapore assume no responsibility for any lost, stolen or damaged articles.

What should I do if I feel unwell?

Please approach any team member for assistance. First Aid is available within the park.

Are there age, height or weight restrictions for the attractions in the theme park?

Please check the Rider’s Guide for more information on height, weight and/or health restrictions for various attractions. You may pick up the Rider’s Guide at the Guest Services located inside the park entrance.

Are there facilities for the handicapped?

At Universal Studios Singapore we strive to create an environment that is accessible to everyone, including guests with disabilities. A Rider’s Guide is available at Guest Services, which explains boarding procedures and specific information related to each attraction. Additionally, all restaurants, stores, toilets, lockers and common areas are accessible to guests using wheelchairs.

Can I shower in the park?

There are no shower facilities for guests in the park.

Where may I rent strollers in the park?

Stroller rentals are available near the park entrance at the rate of SGD15 (infant/single) and SGD20 (double). Annual Pass holders enjoy a SGD5 discount.

Is there a nursing room in the park?

Yes. Our Baby Centre is located inside the Membership Lobby inside the park entrance. 

 

FOOD & BEVERAGE

Where can I find Halal food in the park?

Mel’s Drive In, Friar’s and Goldilocks are all Halal-certified.

 

Are there vegetarian options available in the park?

Yes, you will find vegetarian dishes on the menu at most of our restaurants.

 

Is it possible for parties and conventions to be held in the park?

Yes, please contact our MICE Sales Representatives at mice@rwsentosa.com and we will customise a package for you.

 

Are there options for me if I would rather have a snack than sit down for a meal?

Yes, we have many food carts located throughout the park offering a wide variety of refreshments and snacks.

 

Can I bring food and drinks into the park?

With such an abundance of food options available at Universal Studios Singapore we kindly ask that our guests not bring food and drinks from outside the park.

 

Where can I store my food and drinks I brought in from outside the park?

Lockers are available outside the park and may be reopened multiple times within the hire period; charges apply.

 

OTHERS

Are there photography restrictions within the park?

Photography and videography are permitted, but not while experiencing the attractions. Production cameras and drones are not allowed inside the park. For enquiries on wedding photography please email in to VIPExperience@RWSentosa.com.

 

Can I bring my pets to the park?

Other than service animals for the visually impaired, no pets are allowed within the premises.

 

Is smoking allowed in the park?

Designated smoking areas are indicated in our Studio Guide. Please ask any team member for assistance with directions.

 

Am I allowed to bring in a skate-scooter?

 Only Electric Convenience Vehicles are permitted inside the park.

For more information, click here for Terms & Conditions

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