The following terms and conditions apply to your purchase of Sentosa tickets. By confirming your purchase, you agree to be bound by these terms and conditions.

See the full list of terms & conditions here.

How long is the cruise and what does it include? 

Normally the cruise takes 2½ hours, but it does depend on the sailing schedule. We sail around the Island of Sentosa heading back to Resorts World Sentosa (RWS). The cruise includes dinner and a welcome drink. Guests are welcome to stay on board after the ship returns to RWS and drink till late.

What can be seen during the cruise?

The cruise is on a Historic Sailing Yacht, and that in itself is a unique experience. During the cruise, guest can experience stunning sunsets from the remarkable vantage point out at sea, admire the beautiful southern islands and gaze at the sparkling city lights.

Where can I buy tickets?

Tickets can be bought at Royal Albatross Ticket Booth adjacent to our berth at RWS, RWS attractions ticketing booths.

How long are tickets valid for?

Tickets are valid for six months from the date of issue and the date maybe changed free of charge (unlimited times) up to 3 prior to the selected sailing date. A $50 change fee is payable if less than 3 days notice is given.

How do I select and/or change the date of my ticket?

If you purchased your ticket from any RWS attractions ticketing booth, please go to our customer portal by clicking “Check In” at the top right corner of our website (www.tallship.com.sg). If your ticket was issued electronically, please click the unique reference in the email you received with the ticket. If you have purchased a ticket; but not yet received an email with the ticket, please email reservations@tallship.com.sg

Where do I find the serial number on my ticket?

The serial number is the 18 digit number printed on the front of the ticket. For your convenience, you may enter the last 6 digits only (and the PIN)

Why is the customer portal requesting a PIN?

The PIN is issued at the point of purchase and is for security purposes. It is required after entering the ticket serial number.

When can I check-in?

Guests may check-in when the ticket status changes from “Stand-by” to “Open”. Normally the check-in status changes 14 days before the date of departure.

What is the ticket refund policy?

 The following refund policy applies:

Do you still sail when it is raining?

We are a rain shine event, so unless the weather is unsafe to sail, the ship will depart on time. If rain is forecast, you may want to bring light protective clothing with you such as a plastic poncho or cagoule. That said, the crew will deploy awnings that cover the Upper Deck in the event of rain and guests are always welcome to move to the Well Deck and the Grand Salon on the Main Deck which is fully enclosed and air-conditioned All refunds at transaction price must be supported by a valid receipt. The refund will be issued through the same channel as the ticket was purchased.

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