For the full list of FAQs, please click her e.

Are there age or height restrictions?

Children must be 6 years old and above and at least 1.1 metres to play on the HydroDash course. All 6 years old children must be accompanied by an adult at a 1:1 ratio. All adult companions are responsible for the safety and well-being of their children on the course.

Do I need to know how to swim?

Buoyancy aid will be provided for all participants and it is mandatory to keep it on while on the course. Although buoyancy aids will be provided, all participants are required to swim a short distance of 20 meters (with a life jacket on) to reach the course.

What if it rains during my session?

You can still take part in the rain, and HydroDash is just as much fun in the rain! In the event of lightning warning, play will be suspended temporarily or cancelled for your safety. If you have purchased an Inclement Weather Insurance together with your ticket, you will enjoy a one-time reschedule to return and play another day.

Do I need to sign a Rider Agreement?

All participants are expected to read the Rider Agreement and agree to the terms before entering the HydroDash course. The Rider Agreement is available on our website here and on site at the HydroDash ticketing counter.

Do I have to book my tickets online?

To secure your slots, we highly encourage purchasing tickets on our website in advance as slots availability is limited per session.

Do I need to arrive early for my session?

Participants should arrive ahead of time for their session to fully utilise the session access. We are unable to extend the session for latecomers.

We recommend that you arrive at least 30 minutes prior to your session so that you have sufficient time to get changed (if required), be fitted with a buoyancy aid and attend the compulsory safety briefing.

All participants need to be on the beach, dressed and ready upon the session start time. Full safety briefing will be conducted at the top of the hour. Should you arrive when a safety briefing has commenced, please wait for our staff to complete the current briefing and you will be briefed separately.

Are the tickets exchangeable or refundable?

All tickets are non-refundable, and non-exchangeable once issued. No refunds or reschedules will be permitted for no-show or change of mind. A one-time reschedule within 30 days will be permitted for wet weather if Inclement Weather Insurance is purchased together with the admission ticket.

What modes of payment do you accept on site?

The nearest amenities are a short 2 minutes walk from the ticket booth.We only accept contactless payments at all our attractions and dining outlets. We accept Visa, MasterCard, UnionPay, JCB, Apple Pay/Google Pay/Samsung Pay (Visa/MasterCard) and EZ-Link.

Pre-loaded payment cards (EZ-Link) are available for purchase from the vending machine located near HydroDash ticketing counter. These cards can be used for most public transport in Singapore, and you can reload the value at the 7-Eleven outlet after +Twelve, and at multiple locations island wide. Learn more about EZ-Link cards here.

What should I wear?

Proper swimming attire (such as swimsuits, rash vests, broad shorts) is required. All swimming attire should be free of rivets, buttons or other hard objects. Jeans and traditional attire are not allowed for safety reasons. Please remove watch, jewellery or other sharp objects before entering HydroDash.

Can I wear contact lenses?

We do not recommend any form of eye wear including contact lenses as slip and falls are highly likely during play.

What should I prepare?

We are situated in the middle of the sea, so think lots of sun and sea. Come prepared with plenty of sunscreen and water to stay hydrated. If you tend to get seasick, you might want to grab a small bite and some seasickness pills before your session. We also recommend that you pack a towel for showering after play.

Can I bring my personal electronic devices onto the course?

For safety reasons, participants are not allowed to bring any personal electronic devices such as mobile phones and cameras onto the course.

Are there lockers for storing valuables?

You are responsible for your own belongings, and we would strongly recommend that you use the locker facility located beside the HydroDash ticketing counter. Please note charges apply.

Are there toilets and/or changing rooms/shower facilities near HydroDash?

The nearest facilities are located at the public Sentosa Palawan Beach restroom.

I am not playing but I would like to watch the fun, where should I go?

Spectators are welcome to watch from the shore.

Are there dining options near HydroDash?

We do not serve food and beverages at HydroDash but we have several dining options around The Palawan @ Sentosa.

Can we bring our own food and beverages?

Yes, you are free to bring your own food and beverages, but no consumption of food and beverages is allowed on the course.

Can we consume / bring our own alcohol?

No alcohol consumption should take place before or while playing on the course. We reserve the right to refuse entry if a person is under the influence of alcohol.

Is the water safe to swim in?

The water quality at Sentosa is monitored and checked regularly by the National Environment Agency. Fish and other marine creatures can be found in the open water environment around HydroDash. For your own safety, please do not disturb them.

Who should not play at HydroDash?

Do not enter and participate in the course if you have any medical conditions that prevents you from physically demanding activities, or if you have not been physically active for some time. Pregnant women are strictly prohibited from entering the course for their own safety. Those with pre-existing injuries may risk aggravation. Please be responsible for your own safety, we will not be held responsible for any aggravation of existing injury.

Participants will not be allowed on the course if they are found to be intoxicated or under the influence of alcohol or drugs.

Is smoking allowed at HydroDash?

As part of Sentosa’s commitment to providing a safe space for all guests, smoking is prohibited at Sentosa’s beaches including Palawan Beach where HydroDash is located at. Please click here for a list of designated smoking areas on Sentosa island.

Is HydroDash wheelchair-friendly?

Due to the nature of play and the aqua park layout, the course is not wheelchair-friendly.

Is HydroDash pet-friendly?

Animals are not allowed to enter HydroDash.

Is WiFi available?

Yes, complimentary WiFi is available for all guests throughout the entire premise.

Is HydroDash pet-friendly?

Animals are not allowed to enter HydroDash.