Island Guide
HOW TO USE SINGAPOREDISCOVERS VOUCHERS: MAKE TIME FOR A HOLIDAY IN SENTOSA!
Ready to explore Sentosa? Come redeem your vouchers at The State of Fun.
Make time for a holiday on Sentosa! You can redeem your SingapoRediscovers Vouchers to enjoy a host of exciting attractions or take a break at one of the participating hotels for a staycation.
Here's a step-by-step guide on how to redeem your vouchers
Do note that all guests must wear masks, check in and out via SafeEntry and have your temperature screened before entering the attractions and restaurants. There are plenty of signs and floor markers to guide you along. Find out more about our safe measurement measures here.
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1. Browse Products Browse products with the SingapoRediscovers Voucher icon |
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2. Add to Cart Add item(s) to shopping cart |
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3. Use SingapoRediscovers Voucher When ready to pay, click on ‘Use SingapoRediscovers Vouchers’ at the checkout page |
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4. Login to SingPass Login using SingPass to choose amount of SingapoRediscovers Vouchers to redeem |
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5. Generate Voucher Code Copy the generated voucher code and paste it at the checkout page |
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6. Checkout within 10 minutes Complete the checkout process within 10 minutes and enjoy your SingapoRediscovers experience in Sentosa. |
FAQs on SingapoRediscovers Vouchers
What are SingaporeRediscovers Vouchers?
The SingaporeRediscovers Vouchers are credits that Singapore citizens can be used at hotels, attractions and tours to support tourism businesses.
Who will get the SingapoRediscovers Vouchers?
All Singapore Citizens aged 18 and above in 2020 are eligible for $100 Vouchers in denominations of $10 which will be valid for redemption from 1 December 2020 to 30 June 2021.
How much SingapoRediscovers Vouchers will I get?
All eligible Singaporeans will receive $100 worth in $10 denominations.
How will I get these SingapoRediscovers Vouchers? Is it a physical voucher?
You can redeem your SingapoRediscovers Vouchers through an authorised booking partner like Klook, with the use of SingPass.
I don’t have a SingPass account. Do I still get the SingapoRediscovers Vouchers?
All Singaporeans are encouraged to sign up for a SingPass account to redeem their SingapoRediscovers Vouchers. You can sign up here.
When can I start using these SingapoRediscovers Vouchers?
You can start using them starting from 1 December 2020 once they are issued. The vouchers are valid till 30 June 2021 to cover the school holidays.
Where can I use these SingapoRediscovers Vouchers at?
You can head to the five authorised booking partners five authorised booking partners – Klook.com, Traveloka, Changi Recommends, Trip.com, GlobalTix.com – to book hotels, attractions, and tours from hundreds of eligible merchants.
What about my kids? Will they get SingapoRediscovers Vouchers too?
Those under 18 will not receive the $100 SingapoRediscovers Vouchers. Fret not. Those with at least one family member below 18 years old will be eligible to enjoy $10 subsidy for up to six child/youth tickets.
Does this mean I have to use my own SingapoRediscovers Vouchers to buy tickets for my kids?
This additional $10 subsidy for child/youth tickets is on top of the $100 SingapoRediscovers Vouchers that will be issued to you.
Can I use all $100 at the same place?
Yes, you can use the SingapoRediscovers Vouchers in denominations of $10, up to $100 per transaction.
Can I combine my SingapoRediscovers Vouchers with others to make a purchase?
The SingapoRediscovers Vouchers cannot be stacked or combined with the SingapoRediscovers Vouchers of another individual to buy the same product.
Can the SingaporeRediscovers Vouchers be used on F&B and retail?
No, the SingaporeRediscovers Vouchers are designed to help the core industries of tourism such as hotels, attractions and tours and are not applicable to F&B and retail.
The SingaporeRediscovers Vouchers are credits that Singapore citizens can be used at hotels, attractions and tours to support tourism businesses.
Who will get the SingapoRediscovers Vouchers?
All Singapore Citizens aged 18 and above in 2020 are eligible for $100 Vouchers in denominations of $10 which will be valid for redemption from 1 December 2020 to 30 June 2021.
How much SingapoRediscovers Vouchers will I get?
All eligible Singaporeans will receive $100 worth in $10 denominations.
How will I get these SingapoRediscovers Vouchers? Is it a physical voucher?
You can redeem your SingapoRediscovers Vouchers through an authorised booking partner like Klook, with the use of SingPass.
I don’t have a SingPass account. Do I still get the SingapoRediscovers Vouchers?
All Singaporeans are encouraged to sign up for a SingPass account to redeem their SingapoRediscovers Vouchers. You can sign up here.
When can I start using these SingapoRediscovers Vouchers?
You can start using them starting from 1 December 2020 once they are issued. The vouchers are valid till 30 June 2021 to cover the school holidays.
Where can I use these SingapoRediscovers Vouchers at?
You can head to the five authorised booking partners five authorised booking partners – Klook.com, Traveloka, Changi Recommends, Trip.com, GlobalTix.com – to book hotels, attractions, and tours from hundreds of eligible merchants.
What about my kids? Will they get SingapoRediscovers Vouchers too?
Those under 18 will not receive the $100 SingapoRediscovers Vouchers. Fret not. Those with at least one family member below 18 years old will be eligible to enjoy $10 subsidy for up to six child/youth tickets.
Does this mean I have to use my own SingapoRediscovers Vouchers to buy tickets for my kids?
This additional $10 subsidy for child/youth tickets is on top of the $100 SingapoRediscovers Vouchers that will be issued to you.
Can I use all $100 at the same place?
Yes, you can use the SingapoRediscovers Vouchers in denominations of $10, up to $100 per transaction.
Can I combine my SingapoRediscovers Vouchers with others to make a purchase?
The SingapoRediscovers Vouchers cannot be stacked or combined with the SingapoRediscovers Vouchers of another individual to buy the same product.
Can the SingaporeRediscovers Vouchers be used on F&B and retail?
No, the SingaporeRediscovers Vouchers are designed to help the core industries of tourism such as hotels, attractions and tours and are not applicable to F&B and retail.
FAQ- SingapoRediscover Redemption on Sentosa Online Store
1. Can I use my SingapoRediscovers Vouchers (“SRV”) to purchase products from Sentosa Online Store?
Yes, you may use your SRV on products which are eligible for redemption.
2. How do I use my SRV?
When you select a product(s) which is/are SRV-eligible, you will see “SingapoRediscovers Vouchers” under the ‘Payment Type’ at the checkout page. Once the SingapoRediscovers Vouchers” is selected as the payment type, you will see a “Pay be SRV” button which will direct you to your SingPass login. Copy the unique Voucher Code generated from your SingPass and paste it in the “Voucher Code” box to apply. Once verified, you may proceed with your booking confirmation.
Steps:
Checkout Page > Select “SingapoRediscovers Vouchers” under ‘Payment Type’ > Click “Pay by SRV” > Click “Use SingapoRediscovers Vouchers” > Enter “Voucher Code” and “Apply” > Select “Proceed To Pay”
You will be directed to a payment page for credit card details if you have a balance amount to pay > Order Complete > Wait for an email with PIN Code at your registered email address > Present email receipt with PIN Code for redemption of tickets at Sentosa
3. I did not receive an email confirmation after purchase. How should I verify my booking?
Please contact Sentosa Guest Relations at guest_services@sentosa.com.sg to submit your enquiry so we may do a check for you.
Do provide your booking details (i.e. Name, Email, Payment Type, Contact Number, Product Purchased, Date/Time of Purchase) for us to get back to you as soon as possible.
4. I have redeemed a product(s)/package(s) from Sentosa using the SRV. Can I do a refund or cancel my transaction?
All bookings involving the SRV are non-refundable and non-resellable.
5. When do I need to redeem the product(s)/package(s) at Sentosa once I have purchased it on the Sentosa Online Store?
All product(s)/package(s) bought on the Sentosa Online Store are valid for 90 days from date of purchase or until 30th June 2021. Redemptions can be done at Sentosa Ticketing Counters (Beach Station, Imbiah Forecourt, Imbiah Lookout, Resorts World Sentosa and VivoCity).
Important Notice